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job number 1425064
business ge healthcare
business segment healthcare
posted position title service sales & field engineer
career level experienced
function services
function segment field services
location korea, republic of
city seoul
postal code 135-100
relocation assistance no
role summary/purpose a service sales and field engineer is responsible for supporting for the service contracts, solutions sale for accessary and small products - typically 2-5 years experiences.
. productivity: responsible for warranty and pms contract cost control.ge healthcare fleet rules,
. knowledge and understanding of all environmental health policies (including but not limited to ge healthcare ehs policies, etc.
. technical: maintains specific models in the assgined area.
qualifications/requirements . maintain effective quality systems and programs compliant with iso 9001 standard, according to the ge service quality poilcy statement.record and maintain cusotmer profiles, including keeping track of key decision makers,
. generates.technical expertise in modlaity
. work instructions, and procedures to enusre ongoing standardization and simplification of the quality management system,
. drive continuous improvement on all related processes.
. presentation sklils.knowledge and understanding of all global privacy and anti-competition policies (including but not limited to ge healthcare hippa guidelines, etc, nema regulations.
. 2 - 5 years\' experience.
. fluent english.
. electronic/mechanical: total system level trouble-shooting on complex multi-symptom problems.) and operates wihtin them to ensure that no comapny policy or us / int\'l law is brkoen.background, life science & healthcare.
. ensures knowledge of and compliance with company policies and quality processes quality specific goals:
.
. develop good long term customer relationships, and high customer satisafction whilst utilizing to optimum level resources in the team and company/ge businesses.
. track makret effecitvely and provide accurate current and forecasts data using information tools available.team working skills (incl. shraes best pracitces. market shrae, customer satisfaction of gievn modality and busniess soluitons in assigned area, magrin, maxmiize saels oredrs.) and opearte within them to ensure that no company policy or us / int\'l law is broken
.
. commuincate effectively with members of sales/marketing/service team to maximize all sales potential and communicates leads to relevant colleagues.
. interpersonal skills.acts to ensure satisfaction to primary customers.ensures timely completion of fmis and pms inspections documentation for assigned accounts.sites visits and follow up,
. organize product demonstrations.
. customer satisfaction: daily interface with doctors and technicians on equipment status issues.
. negotiating skills.
. appreciation of business environment.ability to harness resources to achieve goal).
. installation: plays a leading role in complex and multifuntional rooms.
installation: plays a leading role in complex and multifuntional rooms. ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
desired characteristics . maintain effective quality systems and programs compliant with iso 9001 standard, according to the ge service quality policy statement.(field service or sales)
.
. administration: responsibly completes all administration tasks on time. identify and report any quality or compliance concerns and take immediate corrective action as required
.
. prepare and co-ordinate the tender response and validate the tender documentation in collaboration with territory manager.selling skills.
essential responsibilities . complete all planned quality & compliance training within the defined deadlines
. shares best practices.
. communication skills.
. knowledge of market place.
